Directshop Solutions Fraud Detection Module Copyright 2010 Directshop Solutions Pty Ltd (http://directshopsolutions.com) INSTALLATION INSTRUCTIONS =========================================== 1. If you are using the Magento Compiler extension, disable the compiler by going to Settings->Tools->Compilation and clicking Disable. 2. Unzip the zip file into the root directory of your Magento installation (this should be the same directory that has your index.php file), making sure to keep the directory structure intact 3. Refresh the cache within your Magento Administration panel (to do this, go to System -> Cache Management set the 'All Cache' dropdown to Refresh and click 'Save cache settings') 4. If you are using the Magento Compiler extension, recompile by going to Settings->Tools->Compilation and clicking Run Compilation Process. 5. Logout from Magento Administration and log back in. SETUP INSTRUCTIONS =========================================== 1. Within your Magento Administration panel, go to Settings->Configuration and click on 'Fraud Detection' from the left menu, under the Sales sub heading. 2. Enter your score threshold under the General tab. When an order receives a fraud score over the score threshold, it will be highlighted in the order list. 3. Enter your Maxmind minFraud license key under the Maxmind tab. You can find your license key by visiting http://www.maxmind.com/app/my_license_key and logging in with your Maxmind account. If you do not have a Maxmind account, you can create one by visiting http://www.maxmind.com/app/ccv_buynow?rId=directshop FAQ =========================================== 'riskScore' versus 'score' -------------------------- Maxmind provides 2 different risk scores, called 'riskScore' and 'score'. The current version of our module displays the riskScore value, which may show values that seem different to previous versions of our module (where we had used the 'score' value). Both of these scores are calculated differently. To read about them, please visit: http://www.maxmind.com/app/minfraud_risk_score_faq What 'score' value is my Maxmind account using? ----------------------------------------------- If you subscribed to version 1.0 of Maxmind you will be getting 'score'. If you subscribed to Maxmind 1.1 you will be receiving 'riskScore'. You can upgrade your Maxmind account (to latest version) here: http://www.maxmind.com/app/minfraud_version What if there is no 'Fraud Score' column in my Sales -> Orders grid? -------------------------------------------------------------- If you don't see the fraud score column in the Sales Order grid it's probably because of a clash with another module. If this happens, you may need to modify the clashing modules so they operate together. If you wish Directshop to perform this task for you (at Adhoc hourly rates), please contact us at http://www.directshopsolutions.com What is the 'Explanation' field in the Fraud score details ---------------------------------------------------------- The explanation field is only relevant when using 'score' (for older versions of the module); it doesn't relate to 'riskScore'. 'riskScore' uses an algorithm which we have no knowledge of, so we can't provide a breakdown What orders will your module check for me? ------------------------------------------ Maxmind is only capable of checking for the items under Automated Checks on this page: http://www.maxmind.com/app/prevent_credit_card_fraud UPGRADE NOTES =========================================== If you have been using Directshop_FraudDetection on Magento 1.3.x.x and are planning to upgrade to 1.4.x.x, you should upgrade to Directshop_FraudDetection 0.2.0 before upgrading your Magento install to ensure all fraud data is retained. RELEASE NOTES =========================================== 0.2.0 - Feature: added a section for specifying IP addresses which are to be excluded from Fraud Detection requests - Feature: added a debug section for specifying and IP address to be used for all Fraud Detection requests (which should be left empty except for debugging purposes) - Enhancement: Magento 1.4.x.x is now supported - Enhancement: Directshop_Base is now included which will allow notications of further updates to Directshop extensions - Bug Fix: region codes are being sent correctly for US addresses, which will fix the issue of false reports that 'Billing/Shipping city does not match postcode'