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Customer Service
- Download of Products
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Frequently Asked Questions
- Download of Products
- All products in our store are electronic and available for download after you have purchased them. During checkout you will be required to create an account with the site. After purchase, simply log in to your account and you will be able to download any items that you have purchased with us.
Your account keeps historical details of your purchases so you can download products again if required.
- Privacy & Security
- DirectShop Solutions employs industry leading 128bit SSL security for all transactions. We also ensure all data is encrypted wherever possible. We do not collect information from you to market to you without your consent. When creating an account with our website you have the option to subscribe to a newsletter, or unsubscribe at any time.
- Ordering
- All ordering can be done online using this store. Simply add products to your cart and complete checkout. If you have difficulty in ordering online please contact us for assistance.
- Payment, Pricing & Promotions
- We offer all products in USD on the website but also offer currency estimations for some other currencies. International payments via Paypal are processed in USD. Australian payments are processed in Australian dollars at the rate advertised on the website. Australian customers will be charged GST in addition to advertised product cost.
- Viewing Orders & Your Account
- To view your orders and account information simply log in to your account here. you can also create an account with this URL
- Frequently Asked Questions
- Please view our FAQ page for common questions and answers about our products and services.
